Frequently asked
Questions, answered
The practical things brands ask before going live with Strax — about packaging, apps, testing, scale, and content.
01Do we need to change our logo or packaging — or add a QR code — for Strax to work?
In a word, no. Strax requires no change to your label, graphic, or product. It recognizes the physical object exactly as it is and works instantly, worldwide, wherever it sees it — with no QR code added to anything.
02Can Strax be embedded inside our existing brand app?
Yes. Strax can be embedded within an existing brand’s app, integrating its features seamlessly to extend what your app already does and enrich the user experience.
03Can we prototype ideas and A/B test our creative in different locations?
Absolutely. Strax lets you prototype ideas and A/B test creative content across different locations, so you can see what resonates before committing.
04If something works in testing, how fast can we scale it?
Fast — Strax can scale within a day. When a test is working, you roll it out broadly without waiting on a production cycle.
05Can Strax turn our product into a “living media channel” with episodic content?
Yes. Strax easily supports the steady creation and flow of episodic media programming — no change to the program or platform required between installments. Your object becomes an ongoing channel.
06Is the content shareable?
Yes. The app’s record-and-share button captures 20 seconds of the experience and opens the user’s social apps to post it — inviting new people to discover your content.
07Can we create our own content and attach it to a label or portal ourselves?
Absolutely. An enterprise account lets you create as much as you want on your own. Your account is secure and private — no other account can see your content.
08After someone scans an object, how do they view that content again? Does it live on a website?
To replay it, they simply Strax the target again — scanning restarts the experience from the beginning. We recommend archiving content in a video library a set time after its debut, which Strax can set up for you. For example, a mixologist’s recipe video or a musician’s new song can debut on the label, then “roll over” to a YouTube channel or your website by the next installment, where it stays viewable and referenceable.
09Is Strax easy to use — for both creators and customers?
Yes. Strax is designed for both, with an intuitive interface. Whatever someone’s technical background, they can create, engage with, and enjoy immersive experiences — creativity and interaction at their fingertips.
Still have a question?
Tell us what you’re trying to bring to life, and we’ll show you the full pipeline on real content.
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